Terms of use

 

 

1.    Services 

Lo Sfizio srl offers you the possibility of using the following “my account”:

a) My orders: follow the shipment of your orders, change or return items that are not for you and see the your order history.

b) wishlist : save the items you most want and keep an eye on their availability.

c) My data: manage your registration data.

d) My addresses: save or modify your addresses to always have them available and complete your purchases faster.



2. Registration
- If you want to use the Services you must be an adult user, register on outlet-intimo.it  creating your account and accept these terms and conditions for using the services ("Conditions"). Registration is free. To create your account, you will need to fill out the registration form by entering the required information and guarantee to Lo Sfizio srl that the information provided during the registration process is complete, correct and truthful. We will send you an email to confirm your registration. We remind you that the credentials to access your account must be used exclusively by you and cannot be transferred to third parties. Notwithstanding the legal limitations, Lo Sfizio srl cannot in any way be held responsible in the event that unauthorised third parties access your account. We therefore ask you to keep your credentials confidential and to immediately inform Lo Sfizio srl if you suspect that there has been unauthorised access to your account or that your password has been violated.


- It may be necessary to use electronic communication channels for the provision of some services (such as e-mail, or telephone). If you want to use these specific services, you will be asked to give your consent to be contacted by Lo Sfizio srl for the related communications by email or other communication channel.


- If you have not already done so, we also ask you to consult our General Conditions of Use which form an integral part of these Conditions. For any other legal information, consult the General Conditions of Sale, Return Policy and Privacy Policy of outlet-intimo.it

3. Duration and termination
- Registration with the services will be effective from the moment you receive the confirmation email and for the entire period in which you use the services.


- You may, at any time and for any reason, cancel your subscription to the services by sending a request to our Customer Service (info@outlet-intimo.it) by selecting "privacy". In case you have exercised the right of withdrawal, we will send you an email to confirm the cancellation from the services.


- Lo Sfizio srl reserves the right to cancel your registration to the services in case of violation of the provisions contained in these Conditions, or in the event that complete, truthful and correct personal data has not been provided, without prejudice to the right to compensation for the damage suffered. The company also reserves the right to temporarily suspend, without prior notice, the provision of the services for the time necessary for technical interventions necessary and/or appropriate to improve the quality of the services. Lo Sfizio may, at any time, interrupt the provision of the services for security reasons.

4. Warning on the services

Lo Sfizio srl does its best to provide accurate services. 

Lo Sfizio srl does not provide any guarantee, by way of example but not limited to, the quality, the proper functioning, the absence of interruptions or the suitability of the services for an objective or a particular result set by the user.

5. Modification and updating

These Conditions are modified from time to time also in consideration of possible regulatory changes. The new Conditions will be effective from the date of publication on outlet-intimo.it. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated conditions.

 

RETURN POLICY  

 

In accordance with consumer protection legislation, you may exercise your right to return purchased products without incurring any penalty and without the need to provide any reason, by informing lo Sfizio within fourteen (14) days from the date on which you received them from outlet-intimo.it

In accordance with consumer protection legislation, the right to return may be exercised by employing one of the following methods of your choice:

            write an e-mail to info@outlet-intimo.it with reasons for return 

            Return items must be shipped back to Lo Sfizio srl within fourteen (14) days from the date on which you informed the Vendor of your decision to withdraw from the contract.(purchase)

The products may be returned by dispatching the package through the shipping agent indicated by Lo Sfizio srl ( BRT - GLS - POST) 

In certain circumstances, duly specified in the email , it is possible to exchange a given product with another.

In accordance with consumer protection legislation, the right to return is excluded in the event that you purchased customised or personalised products, or sealed items that were opened after delivery that cannot be returned for hygiene or health reasons, such as, for example, products belonging to the “Cosmetics” category, whose sealed packaging has been opened. 


I. Terms and Conditions of Return

The right to return – in addition to compliance with the terms and procedures above – is exercised properly when the following conditions have also been met:

a.         make sure that you take reasonable care of the products and that they have not been used, worn, washed, modified or damaged;

b.         the identification should still attached to the products with the disposable seal;

c.          the products should be returned, complete and unused, in their original packaging 

d.         the returned items must be shipped back by the chosen courier to Lo Sfizio srl within fourteen (14) calendar days of the date you notify us of your decision to cancel.

In accordance with consumer protection legislation, whatever form of payment you used, Lo Sfizio srl will refund you all payments received from you for such cancelled purchase, including standard delivery costs, 

So long as you decide to use the courier indicated by Lo Sfizio srl you will not have to pay the cost for returning the products upfront. 

In this case, Lo Sfizio srl will pay the return shipping costs for you and will deduct the cost of return postage from your refund. The fee will correspond to the original cost of shipping for the order. However, if you choose to use a different courier or other postage method for your return, you will have to pay for the return shipping cost upfront and at your own expense in accordance with our returns instructions. Other than as set out herein, you will not incur any fees as a result of your request for reimbursement.


Should you decide to exercise your right to return purchased products, please take reasonable care of the products. Lo Sfizio srl has the right to not accept returned and/or make a claim against you if you do not take reasonable care of the products, for example, where products are returned without the corresponding tag or seal or that have been altered from their original status, worn, used or damaged. You will be notified if the returned products cannot be accepted. In this case, you may choose to have the products delivered to you at no expense by Lo Sfizio srl. If you refuse the above delivery, Lo sfizio srl reserves the right to retain the products and the amount paid for your purchase of the products.

II. Refund Times and Procedures

In accordance with consumer protection legislation, only after Lo Sfizio srl has received the returned products and checked that the products meet all requirements, you will receive an e-mail that the returned products have been accepted and LO Sfizio srl will reimburse the amount owed you. Whatever form of payment you used (credit/debit card, PayPal, cash on delivery), the refund procedure will start within: 

a.                  (a)where we collect the products from you through our approved courier, fourteen (14) calendar days of the day Lo Sfizio srl  was informed of your decision to return the purchased products for a refund;

b.                  (b)or where you return the products yourself, fourteen (14) calendar days of the day we receive the returned products or, if earlier, proof of postage from you evidencing that you have sent the products back, within such time. You may be liable for, and we may deduct from any refund due to you, any diminution to the value of the returned products caused by your handling of the products, save to the extent necessary to ascertain the characteristics, functions or nature of the products.

Without prejudice to the above, the time period for refunding the amount you paid for purchasing the returned products depends on the form of payment used:                                    - purchase by Credit/Debit card: refund time will depend on the credit card company’s policies. We would like to assure you, however, that the value date for the credit will coincide with the date of the original payment; therefore you will not suffer any interest loss;

- payment by PayPal: refunds will be credited to your PayPal. The actual reimbursement to the credit card associated with your PayPal account depends on the company that issued the card;

- payment made by Cash on delivery: you will be refunded the amount you paid for the products returned to the Bank account you indicate in the Return Form; the time needed for refunding depends on the information you provided in your order and on the bank where you have the account; normally refunds take place within a month, depending on the Bank’s own policies. Please remember it is necessary to have a Bank account in order to receive a refund for cash on delivery orders.

Where the product was purchase as a gift, the refund of the sums paid for purchases will be made to the individual who purchased the product and made the payment.


III. Conditions for the Exchange of Products 

In certain circumstances detailed below, you shall be entitled to exchange your product for a different size or colour of the same model. Exchanges are subject to product availability at our warehouse. You can request an exchange using the online Return Form on the website, which allows you to exchange your purchased products using the options available.

The request for an exchange of the product is subject to the following conditions:

 

            1- you may request to exchange one or more purchased products within and not later than fourteen (14) calendar days of the day you receive the products, by writing a email info@outlet-intimo.it The products to be replaced should be returned within fourteen (14) calendar days of the day you received them.;

            2- the products for which you request the replacement must be returned to Lo Sfizio srl in their original packaging, they must not have been used, worn, washed, modified or damaged, and they must still have their identification tag attached with the disposable seal;

            3- the products to be exchanged that are part of a single order must be returned to Lo Sfizio srl  in a single shipment. The company reserves the right to refuse products of the same order that are shipped for replacement in different stages.


If all the above conditions are correctly fulfilled, once you have written a email to info@outlet-intimo.it containing you request for goods replacement, Lo Sfizio srl  will process said request by sending you a relevant confirmation email.

IV. Deadlines and Procedure for Obtaining Products Exchange

After receiving the products to be exchanged, Lo Sfizio srl  will inspect the products to check that all the above requirements have been fulfilled, the company will then verify the actual availability of the replacement products in its warehouses of the products to ensure that the size and/or colour you have selected are available.

If the selected replacement products are not available in the warehouse, Lo sfizio srl  will not be able to accept your request for an exchange and will refund you the original price of the products originally purchased in accordance with consumer protection legislation and with the procedures specified in Sections I and II herein.

If the selected products are available in the warehouse, lo Sfizio srl  will accept your request for an exchange and will send you an e-mail confirming the shipment of the replacement products. Shipment will occur within thirty (30) working days of the date from which the company  was made aware of your request for exchange The costs for shipping the replacement products shall be borne by Lo Sfizio srl.
When exchanging a product, if the price of the purchased product is lower or higher than the chosen replacement product, you will not be required to pay the relative price difference. However, if you choose to return the exchanged product in accordance with your legal rights within fourteen (14) calendar days of the day you received the product, you will receive a full refund for the price paid for the product, in accordance with Sections I and II above.

You will be contacted by LO Sfizio srl if your request for an exchange cannot be accepted because the above conditions have not been met. In this instance, you can have the original products shipped back at your expense or Lo Sfizio srl will issue a refund in accordance with the procedures set out in Sections I and II.

The exchange products are subject to a subsequent product return procedure, in accordance with consumer protection legislation and pursuant to Sections I and II herein.

V. Disposable Seal & Identification Tag 

All products sold by Lo Sfizio srl include an identification tag attached complete with a disposable seal. Please try on the products without removing the tag and seal. Returned products without the tag or seal will not be accepted. We remind you that in accordance with consumer protection legislation, you will be liable for any decrease in the value of products returned to the Vendor resulting from any use of the same products other than that which is necessary to verify their nature, characteristics and functionality

VI. GLS- BRT Preferred Courier - Return Shipping

For the time being, Lo Sfizio srl has chosen GLS for Italy and BRT for Europe 

Alternatively, if you decide to use a different shipping courier or other postage method than the one provided by  Lo Sfizio srl , you will have to pay for the cost of return shipping upfront and you will be responsible for any loss or damage to the products during the transit and we suggest you obtain proof of postage. 

Privacy policy

 

Your privacy is a must for us! 

Welcome to our website outlet-intimo.it (the Site).

Your privacy and the security of your personal data are very important to Lo Sfizio srl, so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.

Below you will find the main information on the processing of your personal data by Lo sfizio srl in relation to your browsing of outlet-intimo.it  and the use of the services offered. For detailed information on how Lo Sfizio srl manages your personal data, please read our Privacy Notice.

We also ask you to read the "Cookie Policy", the "General Conditions of Use" of the outlet-intimo.it  website and “terms and conditions of use”, which contain detailed information regarding the conditions relating to our services. Some services may be subject to specific legal terms, in which case we will give you all the appropriate information from time to time. 

 

Who is the Data Controller?

Below is the main information on the processing of your personal data carried out by Lo Sfizio srl with headquarters at via Nazionale 35/b ceto -BS-(Italia) P.IVA n. 01701340984, as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our mail info@outlet-intimo.it by selecting “privacy" as object, by calling +3903644343445 or by writing to the address of Lo Sfizio srl. 

 

What data do we process and why?

The personal data that Lo Sfizio srl processes is that which you provide to us when you conclude an order and purchase goods, and that which we collect as you browse or use the services offered on outlet-intimo.it . Lo Sfizio srl can then collect data about you, for example, personal details such as name and surname, shipping address and billing address, browsing data and your purchase habits.

 

Your personal data is processed for the following purposes:

- conclude and execute the purchase contract for goods offered on outlet-intimo.it;

- provide you with the services of outlet-intimo.it such as subscription to the newsletter;

- allow registration to the site and use of services reserved for registered users;

- manage your requests forwarded to our Customer Service.

In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute an agreement with you or to provide you with the service that you have specifically requested.

We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact and use the site, in order to improve our offer and our services.

However, only with your express consent will we process your personal data to:

- carry out commercial and promotional communication activities;

- customise the site and the commercial offers based on your interests. 

 

Who will process your data?

Your personal data is processed by personnel duly authorised by  Lo Sfizio srl as Data Controller. For organisational and functional needs related to the provision of services on outlet-intimo.it, your data could also be processed by our suppliers. The latter have been evaluated and chosen by Lo Sfizio srl for their proven reliability and competence.

 

How long do we keep your data?

We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the processing purpose: for example, the data collected during the purchase of goods on outlet-intimo.it is processed until the conclusion of all administrative and accounting formalities are therefore stored in accordance with local tax legislation (ten years), that which is used to send you our newsletter until you ask us to stop sending it.

See our Privacy Policy for more information. 

 

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of Lo Sfizio srl in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you. 

 

If you believe that the processing of your personal data has been carried out illegally, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Italian Data Protection Authority (http://www.garanteprivacy.it/).

 

This information may be subject to changes and additions over time, so we invite you to check the contents periodically. Where possible, we will try to immediately inform you of any changes made. 

 

 

 

Privacy Notice

1.         General information
Who is the Data Controller?
Lo Sfizio srl with headquarters at via Nazionale 35/b Ceto BS (Italia) P.IVA n. 01701340984 is the Data Controller, that is, the subject which decides how and why to process your personal data.
You can always contact Lo Sfizio srl  by writing to the above address, calling +390364434345  or writing to our mail info@outlet-intimo.it and as object “privacy”.
Who is the Data Protection Officer?
Lo Sfizio srl has appointed a Data Protection Officer.

2. What personal data do we collect?
The categories of personal data that Lo Sfizio srl collects and processes when you browse or purchase on outlet-intimo.it are as follows:
a) we collect the personal data necessary to conclude and execute your purchase on outlet-intimo.it  such as name and surname, e-mail address, shipping address, billing address, telephone and payment details;
b) we collect your e-mail address when you sign up for our newsletter service;
c) we process the personal data you provide us when you contact our Customer Service to provide the assistance requested;
d) upon your consent, we collect and use your personal data for marketing purposes;
e) for the registration of your account, we collect your name and surname, your e-mail address, password and your date of birth. If you are a registered user, we collect information about your access to the reserved part of the site. With your express consent, by analysing your personal data we can process information regarding your interests and preferences with respect to our products and services in order to present proposals and offers in line with your tastes. In case of authentication to the account through external social networks, we collect the data necessary for registration/authentication through Facebook and Google. This information includes the following data categories: e-mail address.
f) we collect information about your browsing on outlet-intimo.it, such as the pages you visit and how you interact with the single page and we save this information on our servers.
g) in the event that you provide personal data of third parties to Lo Sfizio srl for example in cases where you decide to purchase a product to be delivered to a friend, or to give a gift, Lo Sfizio srl will arrange for the third party to deliver the Privacy Notice at the time of the first communication. We remind you that the use of personal data of third parties is subject to the discipline regarding the protection of personal data.
We inform you that Lo Sfizio srl does not process personal data relating to minors. If you access outlet-intimo.it and use the services offered by Lo Sfizio srl you declare that you are of legal age.

3. How do we use the personal data we collect?
Lo Sfizio srl collects and processes your personal data for the following purposes:
a) to conclude and execute the purchase agreement for the products offered on outlet-intimo.it. When you complete your purchase, we ask you for the personal data necessary for the execution of the agreement, such as payment, anti-fraud checks if you choose to pay by credit or debit card, billing, shipping of the product and possible management of the return.
b) registration on the site and use of the services offered to registered users. Registration on the site is possible through the inclusion of some personal information which is necessary to ensure your identification and the performance of services offered to registered users.
c) provision of the services offered on outlet-intimo.it. For this purpose, in relation to each service and its characteristics, Lo Sfizio srl needs to collect the personal data necessary for the performance of the service requested by you.
d) management of requests to our Customer Service, which uses the personal data you provide to meet your requests for information and requests for assistance.
e) sending of CVs. If you send us your CV to be considered for an application to an open position, we will use the information contained in your CV exclusively for this purpose. Your CV will be kept for a maximum period of six months, after which it will be deleted: if you wish, you can of course send us a new updated version.
f) statistical analysis and surveys. We use some information about your use of the site to perform statistical analysis and surveys in order to improve our offer and our services;
g) sending commercial and promotional communications following the purchase of one of our products, so-called soft spam. Following the purchase of one of our products on the site, we will send you communications containing our business proposals and related products and services to the e-mail address that you provided us.
h) subject to your express consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. In addition, always with your consent, we will be able to use your contacts as part of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users. These communications will take place exclusively with the methods you have chosen (via e-mail) 

only with your consent, Lo Sfizio srl will be able to personalise your experience as a registered user on outlet-intimo.it, proposing previews and offers in line with your tastes and sending you commercial communications tailored to your interests, these communications will only take place in the manner you selected (via e-mail, SMS, telephone, paper mail, Whatsapp). 

The personalisation will be done by analysing your previous purchases and other information described in the previous paragraph “What personal data do we collect?”. For more information on this data and on the activity that allows you to process it, please refer to the paragraph “Your account”.
Should you wish to authorise the activities referred to in points 

h) and i) and subsequently do not wish to receive further communications from Lo Sfizio srl  or would like to limit the way in which to be contacted, you may interrupt these communications at any time by simply clicking on the appropriate unsubscribe link at the bottom of each communication, accessing your account, contacting Lo Sfizio srl  by calling +390364434345 or by e-mail info@outlet-intimo.it and selecting “privacy” or by writing to the above address.
We inform you that you may receive further communications from us even after submitting your unsubscription request, as some submissions may have already been planned, our systems may take some time to process your request.
In relation to all the activities mentioned above, we will process your personal data mainly through IT and electronic means; the means we use guarantee high safety standards, in full compliance with current legislation.

4. Your profile
When creating your profile, we offer you the possibility to use the following services:
• My orders: follow the shipment of your orders, change or return items that are not for you and see your order history.
• whishlist: save the items you most want and keep an eye on their availability.
• My data: manage your registration data.
• My addresses: save or modify your addresses to always have them available and complete your purchases faster.
With your express consent, Lo sfizio srl will be able to customise your experience and the contents of commercial communications and offers that you will see when you browse on outlet-intimo.it as a registered user, based on your interests. This activity allows you to facilitate the search for products and services that are of more interest to you and at the same time allows us to improve our offer for you. Personalisation is made possible by the analysis of your personal data in our possession, described in the previous paragraph “What personal data do we collect?”. In particular, the information on purchases you have made in the past and those relating to the sections of the site you visit most often or the services you use most often help us to understand which products and services you are most interested in.
5. Legal basis of the processing
We process your personal data only in the presence of one of the conditions provided for by the law in force, and specifically:


a) for the conclusion and execution of a contract of which you are a part.
When we process your data for the conclusion of the purchase agreement of which you are a part, we ensure that we only use the minimum information necessary for the execution of this. This basis legitimises the processing of personal data that takes place in the following activities:
- conclusion and execution of a purchase agreement for the products offered on outlet-intimo.it;
- registration on the website and use of services reserved for registered users;
- provision of services offered on outlet-intimo.it;
- management of your requests by our Customer Care.


The contribution of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data, it will not be possible to conclude or execute the agreement and your requests. This means that you will not be able to purchase the products and you will not be able to use the Lo sfizio srl  services and that the company  will not be able to handle your requests;


b) to comply with a legal obligation.
In the event of conclusion of an agreement for the purchase of goods on outlet-intimo.it, the processing of the user's data will take place in order to fulfill the legal obligations to which Lo Sfizio srl complies with in accordance with the tax provisions and other regulations to which Lo Sfizio srl is subject. You are free to decide whether to conclude an agreement and whether or not to disclose your data, but if you conclude it, your data will be necessary and will be processed to effect the aforementioned legal obligations to which Lo sfizio srl is required.


c) for our legitimate interest.
If you purchase products on outlet-intimo.it  by credit or debit card, some of your personal data may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and pursue any fraudulent activity. For internal administrative purposes, data may be processed by companies belonging to Lo Sfizio srl 


d) based on your consent.
We will carry out the following processing only if you have given us your express consent:
• carrying out marketing activities and opinion polls and market research;
• analysis of your browsing and consumption habits in the use of your profile, in order to personalise your experience on our site.
Providing your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes, but without it, it will not be possible for Lo Sfizio srl  to carry out marketing activities, opinion polls and market research, and to analyse your habits.

6. Who will process your data?
Your personal data will be processed by Lo Sfizio srl  internal staff who are specifically trained and authorised to process.
Your personal data will also be transmitted to third parties that we use to provide our services; these subjects have been adequately selected and offer a guarantee of compliance with the rules on the processing of personal data. These persons have been appointed as data controllers and carry out their activities according to the instructions given by Lo Sfizio srl and under its control.
The third parties in question belong to the following categories: banking operators, internet providers, companies specialised in IT and telematic services; couriers; companies that carry out marketing activities; companies specialised in market research and data processing.
Your data may be transmitted to police and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public security, to allow Lo Sfizio srl to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

7. Extra-EU data transfer
Some of the third parties listed in the previous paragraph “Who will process your data?” may be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi#1).
The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be performed only after conclusion between Lo sfizio srl and said subjects of specific agreements, containing safeguard clauses and appropriate safeguards for the protection of your personal data which are so-called "standard model clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of an agreement between you and Lo Sfizio srl (for the purchase of goods offered on our site, for registration on the website or the use of services on the website) or for the management of your requests.





8. How long do we keep the data?
We keep your personal data for a limited period of time, which is different depending on the type of activity that involves the processing of your personal data.
After this period, your data will be permanently erased or otherwise rendered anonymous in an irreversible way.
Your personal data is stored in compliance with the following terms and criteria: 

a) data collected to conclude and execute agreements for the purchase of goods on outlet-intimo.it: until the administrative and accounting formalities have been completed. The billing data will be kept for ten years from the billing date;
b) data of the registered user: the data will be stored until you request cancellation of your account;
c) data relating to the payment: up to the certification of the payment and the conclusion of the related administrative and accounting formalities resulting from the expiration of the right of withdrawal and the terms applied for the contestation of the payment;

9. Your rights
You can exercise your rights at any time with reference to the specific processing of your personal data by Lo Sfizio srl. Below is their general description and how to practice them.
a) Access your data and modify it: you have the right to access your personal data and to request that it be correct, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.
b) Revoke your consent: you can revoke a consent you have given for the processing of your personal data in relation to any activity for marketing purposes at any time. In this regard, we remind you that marketing activities are considered the sending of commercial and promotional communications, the conduct of market research and surveys for the detection of satisfaction for the customisation of the website and commercial offers according to your interests. Once we receive your request, it will be our duty to promptly cease to process your personal data based on this consent, while different processing or that which is based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Opposition to the processing of your data: you have the right to object at any time to the processing of your personal data made on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, Lo Sfizio srl will have to evaluate the reasons for your request.
d) Delete your data: you may request the cancellation of your personal data in the cases provided for by current legislation. Once your request has been received and examined and if it is legitimate, it will be our duty to timely cease to process your personal data and to delete it.
e) Request of restriction of the processing: in this case, Lo Sfizio srl will continue to keep your personal data but will not process it, unless it is subject to your different request and the exceptions established by law. Processing of your personal data can be limited when you dispute the accuracy of your personal data, when the processing is illegal but you oppose the cancellation of your data, when we no longer need your personal data but you need to exercise your right in court and when you oppose your processing, in the period in which we evaluate the reasons for your request.
f) Request of data transfer to other party than Lo Sfizio srl  ("right to data portability"). You can ask to receive your data that we process based on your consent or on the basis of an agreement with you in a standard format. If you wish, where technically possible and at your request, we may transfer your data directly to a third party that you indicate.




In order to exercise some of your rights described above you can access your account or alternatively you can contact us by mail at info@outlet-intimo.it as object writes “privacy”.
In order to ensure that our users' data is not infringed or illegitimate by third parties, we will ask you for some information to be sure of your identity before accepting your request to exercise one of the rights indicated.



10. Security measures
We protect your personal data with specific technical and organisational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymisation or the encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Lo Sfizio srl agrees to test, verify and regularly evaluate the effectiveness of technical and organisational measures in order to guarantee continuous improvement in the security of processing.

11. Complaints
If you believe that the processing of your personal data has been carried out illegally, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection.
In Italy, the complaint can be presented to the Italian Data Protection Authority.
More information on the presentation methods are available on the website of the Italian Data Protection Authority, at http://www.garanteprivacy.it.



12. Changes to this information
The constant development of our services may lead to changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy policy may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data.
Therefore, we invite you to periodically check the contents: where possible, we will try to inform you promptly on the changes made and their consequences in In any case, the updated version of the privacy statement will be published on this page, with indication of the date of its last update.

13. Legislative references and useful links
The processing of your personal data is carried out by Lo Sfizio srl in full compliance with the regulations on the matter pursuant to the General Data Protection Regulation (EU) 2016/679, the rules on the processing of Italian personal data and the provisions of the Italian Data Protection Authority (http://www.garanteprivacy.it).

Terms of use

General information

Welcome to our Privacy Policy page! When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

Management of personal data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.

Information We Collect

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.

How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.